Engagement Surveys
An Engagement Survey measures how Employees feel about their work, management, and company culture. It collects structured responses across multiple engagement dimensions.
How Engagement Surveys work
Section titled “How Engagement Surveys work”- An Admin creates a Survey with selected questions or a Template
- The Survey is sent to the target audience (entire Organization, specific Teams, or individual Users)
- Respondents complete the Survey within the survey window
- Results are aggregated in Analytics with scores per engagement dimension
Entity relationships
Section titled “Entity relationships”- An Engagement Survey belongs to one Organization.
- An Engagement Survey targets one or more Users or Teams as Respondents.
- Each Respondent submits one response per Survey.
- An Engagement Survey uses one Template (built-in or custom).
- Results are aggregated by engagement dimension: Growth, Belonging, Leadership, Autonomy, Purpose.
Built-in templates
Section titled “Built-in templates”| Template | Questions | Measures |
|---|---|---|
| Employee Engagement Index | 20 questions | Growth, Belonging, Leadership, Autonomy, Purpose |
| Manager Effectiveness | 12 questions | Communication, support, fairness, development |
| Onboarding Experience | 10 questions | Clarity, support, integration (for new hires in first 90 days) |
| Exit Survey | 15 questions | Reasons for leaving, improvement suggestions |
All Templates use a mix of Likert scale (1-5) and open-text questions.
How to create an Engagement Survey
Section titled “How to create an Engagement Survey”- Go to Surveys > Create New Survey
- Choose a Template or build custom questions
- Select your audience (Organization, Teams, or individual Users)
- Set anonymity preference (Anonymous or Named)
- Set the survey window (start and end dates)
- Click Launch
Understanding results
Section titled “Understanding results”Results appear in the Analytics dashboard:
| Metric | What it shows |
|---|---|
| Overall engagement score | Single number (1-5) aggregated across all questions |
| Dimension scores | Scores per engagement dimension (Growth, Belonging, etc.) |
| Trend lines | How scores have changed across survey periods |
| Open-text responses | Anonymized free-form feedback |
| Team breakdowns | Scores per Team (requires minimum 5 responses per Team) |
Rules and constraints
Section titled “Rules and constraints”- Team-level breakdowns require a minimum of 5 responses per Team. This protects individual anonymity.
- Anonymous Survey responses cannot be traced back to individuals — not even by Admins.
- Open-text responses in anonymous Surveys are never attributed to individuals.
- The survey window must be at least 1 day.
- Engagement Surveys do not require a Manager reporting structure (unlike Performance Reviews).
Frequently asked questions
Section titled “Frequently asked questions”Q: What is the difference between an Engagement Survey and a Pulse Survey? A: An Engagement Survey is comprehensive (15-30 questions, quarterly). A Pulse Survey is short (3-5 questions, weekly/biweekly). Engagement Surveys measure broad sentiment; Pulse Surveys track specific indicators over time. See Pulse Surveys.
Q: Can I customize which engagement dimensions are measured? A: Yes. When building a custom Template, you assign each question to a dimension. You can use the built-in dimensions or create your own.
Q: Why do I not see team-level results? A: Team breakdowns require at least 5 responses per Team. If a Team has fewer than 5 respondents, their results are included in the Organization total but not shown separately.