FeedbackPulse Team Management

The Team Members page manages who has access to your Organization, their Admin and Manager permissions, and how they are grouped by Department.

Adding Users

See Invite Your Team for the full invitation process.

Changing a User’s permissions

1. Go to Settings > Team Members
2. Click the User’s name
3. Turn the Is an Admin and Is a Manager toggles on or off as needed. They are independent switches, so a User can have neither, either, or both turned on.
4. Click Save

Permission changes take effect immediately. The User’s access updates on their next page load.

Terminating a User

When someone leaves your Organization:

1. Go to Settings > Team Members
2. Click the User’s name
3. Click Terminate Employee

A terminated User cannot log in. Their historical data (Reviews, Survey responses, feedback) is preserved, and they no longer count as an active employee seat.

Use this option when someone leaves and you want to keep their review history. If a new person joins, add the new User as the replacement active seat. You can reinstate a terminated User later if you have an available seat.

Caution

Do not use Permanently Delete Employee for normal departures. Permanent deletion removes the employee profile and associated review or survey data.

Grouping Users by Department

FeedbackPulse does not have a separate Team entity or Team Lead role. Grouping is done with the free-text Department field on each User’s profile. Department is used for:

• Filtering and breaking out Analytics
• Scoping Peer Review nomination pools

To set a User’s Department:

1. Go to Settings > Team Members
2. Click the User’s name
3. Enter or update their Department
4. Click Save

A User has at most one Department value at a time. Department is a text field, so keep naming consistent across your Organization for clean filtering.

Rules and constraints

• FeedbackPulse does not require or enforce a minimum number of Admins. It is possible to remove Admin permissions from every User, so keep at least one Admin on purpose.
• A terminated User’s data is preserved; it is not deleted.
• Terminated Users do not count toward your active employee seat limit.
• Admin and Manager permissions can be changed at any time with immediate effect.
• Department is optional and does not affect login access or seat counting.