FeedbackPulse Pulse Surveys
A Pulse Survey is a short, frequent Survey — typically 3 to 5 questions — that tracks team sentiment in real time without the overhead of a full Engagement Survey.
How Pulse Surveys differ from Engagement Surveys
Section titled “How Pulse Surveys differ from Engagement Surveys”| Attribute | Pulse Survey | Engagement Survey |
|---|---|---|
| Questions | 3-5 | 15-30 |
| Frequency | Weekly or biweekly | Quarterly or annually |
| Time to complete | 1-2 minutes | 10-15 minutes |
| Results timing | Real time as responses arrive | After survey window closes |
| Recurrence | Can repeat automatically on a schedule | One-time per launch |
| Best for | Monitoring trends, early warning signals | Deep analysis, strategic planning |
How to create a Pulse Survey
Section titled “How to create a Pulse Survey”- Go to Surveys > Create New Survey
- Select Pulse Survey
- Choose 3-5 questions (or use a built-in Template)
- Set the cadence: one-time, weekly, biweekly, or monthly
- Select Participants
- Click Launch
Recurring Pulse Surveys
Section titled “Recurring Pulse Surveys”A Pulse Survey can be set to recur automatically:
- Choose the frequency (weekly, biweekly, monthly)
- FeedbackPulse sends the Survey on the configured schedule
- Each recurrence creates a new data point in Analytics
- Trend data accumulates automatically across recurrences
To stop a recurring Pulse Survey, go to the Survey page and click Pause or End Series.
Rules and constraints
Section titled “Rules and constraints”- Pulse Surveys are limited to 5 questions maximum.
- Pulse Survey results update in real time (unlike Engagement Surveys which aggregate after closing).
- Pulse Surveys do not require a Manager reporting structure.
- A recurring Pulse Survey sends to the same Recipient list each time. To change Recipients, edit the series.
- Team-level breakdowns still require a minimum of 3 responses per Team.
Reading eNPS insights in Pulse Surveys
Section titled “Reading eNPS insights in Pulse Surveys”If your Pulse Survey includes an eNPS question, the question card shows:
- eNPS score (
% Promoters - % Detractors) - Promoter / passive / detractor counts using ranges 9-10, 7-8, and 0-6
- Benchmark strip with zones: Needs Work, Good, Excellent, World Class
- Industry (or global) median and size median markers
- Trend markers versus previous and approximately one year ago when comparison data is available
Pulse context: use this card to check quick week-over-week or month-over-month movement before deciding whether to run a deeper follow-up survey.
For full interpretation steps, see Survey Results & eNPS Benchmarks.
Example questions
Section titled “Example questions”- “On a scale of 1-5, how would you rate your workload this week?”
- “Do you feel supported by your manager?” (1-5 scale)
- “Is there anything blocking your productivity right now?” (open text)
Frequently asked questions
Section titled “Frequently asked questions”Q: Can I change the questions in a recurring Pulse Survey? A: Yes. Editing the questions applies to all future recurrences. Past responses are not affected.
Q: How many Pulse Surveys can run simultaneously? A: There is no limit. However, sending too many surveys can cause survey fatigue. We recommend no more than one Pulse Survey per week per Participant.
Q: Can I add someone to a Pulse Survey that has already started? A: Yes. Open the active Pulse Survey, scroll to the Recipients section, and click Add Recipient. Enter the employee’s email address and submit — they will receive an invitation immediately. For recurring series, edit the series to add them to all future recurrences.
Q: Do Pulse Survey results appear in the main Analytics dashboard? A: Yes. Pulse Survey trend data is available in Analytics alongside Engagement Survey results and Review Cycle completion rates.