Getting Started with FeedbackPulse
FeedbackPulse is employee feedback management software for growing teams. It manages performance reviews, peer reviews, engagement surveys, and pulse surveys within a single platform.
Core entities in FeedbackPulse
Section titled “Core entities in FeedbackPulse”- An Organization is the top-level account. Each Organization has one plan and one or more Users.
- A User belongs to exactly one Organization. Each User has two independent permission toggles, Admin and Manager, that can be turned on separately. A User can be an Admin, a Manager, both, or neither (a plain Employee).
- A Review Cycle is a time-bound feedback collection period. Each Review Cycle belongs to one Organization and contains one or more Participants.
- A Survey is a set of questions sent to a group of Users. Each Survey belongs to one Organization.
- A Department is a free-text field on a User’s profile used to group people for analytics filtering and peer review scoping. There is no separate Team entity or Team Lead role.
How these entities connect
Section titled “How these entities connect”- An Organization contains many Users, many Review Cycles, and many Surveys.
- A Manager manages one or more Employees (via the “Reports to” relationship).
- A Review Cycle targets specific Users as Participants.
- A Survey targets specific Users, filtered by name, email, or Department, as Respondents.
What FeedbackPulse does not do
Section titled “What FeedbackPulse does not do”FeedbackPulse does not process payroll, manage benefits, track time-off, or handle recruitment. It focuses exclusively on employee feedback: reviews, surveys, and recognition.
FeedbackPulse is not an HRIS (Human Resource Information System). It integrates with your existing HR tools but does not replace them.
Setup checklist
Section titled “Setup checklist”- Quick Setup Guide: Create your Organization and configure settings
- Invite Your Team: Add Users and set their Admin and Manager permissions
- Your First Review Cycle: Launch a Review Cycle or Survey
Most teams complete initial setup in under 15 minutes.
Frequently asked questions
Section titled “Frequently asked questions”Q: Can I use FeedbackPulse with a free email address (Gmail, Yahoo)? A: No. FeedbackPulse requires a work email address for account creation. Free email providers are not accepted.
Q: How many Users can I add to my Organization? A: The Free plan supports up to 10 team members. Pro and Enterprise plans have unlimited seats. See Billing & Plans.
Q: Does FeedbackPulse replace our existing HR software? A: No. FeedbackPulse handles feedback only: performance reviews, peer reviews, and surveys. It does not manage payroll, benefits, or recruitment.