Connect Claude Code to FeedbackPulse

Claude Code connects to FeedbackPulse using a personal API token. You’ll create a token in FeedbackPulse and register the server with Claude Code using a single command.

Use this method when your MCP client does not support OAuth sign-in.

Note

Claude Code is a terminal-based AI assistant. This guide assumes you have it installed. See the Claude Code documentation for installation instructions.

Before you start

• Your organisation must have AI Integration enabled. Ask your Admin to check Settings > Features.
• Only Admins can create a personal API token today, and an Admin can only create one for their own account. See Managing API Tokens. If you are not an Admin, ask an Admin to create a token in Settings > Integrations and share it with you securely for this connection.

Connect Claude Code

Once you have your API token, run the following command in your terminal, replacing YOUR_TOKEN with the token you copied:

claude mcp add feedbackpulse \
  --transport http \
  https://app.feedbackpulse.com/mcp \
  --header "Authorization: Bearer YOUR_TOKEN"

This registers FeedbackPulse as an MCP server in Claude Code. The connection is stored in your Claude Code configuration and persists across sessions.

Caution

Treat your API token like a password. If it’s exposed, revoke it right away. Only an Admin can revoke a token, in Settings > Integrations. If your token was created by an Admin on your behalf, ask that Admin to revoke it and create a replacement.

Verify the connection

In your terminal, start a Claude Code session and ask:

claude
> List my FeedbackPulse surveys

You should see your organisation’s surveys in the response.

Tip

If you see an authentication error, double-check your token was copied correctly and that your account has MCP access enabled.

Remove the connection

To remove the FeedbackPulse server from Claude Code:

claude mcp remove feedbackpulse

An Admin can also revoke the token entirely from Settings > Integrations in FeedbackPulse, which will cause the connection to stop working immediately.

Rules and constraints

• Your account only sees the FeedbackPulse data it is already authorised to access.
• Write actions (for example, creating survey drafts or survey templates) require Admin-level permissions.
• Only Admins can create, view, or revoke personal API tokens today, and only for their own account.
• If the token is revoked or MCP access is disabled for the account behind it, requests will fail until you reconnect with a valid token.

Using FeedbackPulse in your editor

If you use Claude Code inside VS Code or another IDE, the FeedbackPulse server will be available in all Claude Code sessions once registered. You can ask questions about your feedback data without leaving your editor.

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