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Getting Started with FeedbackPulse

FeedbackPulse is employee feedback management software for growing teams. It manages performance reviews, peer reviews, engagement surveys, and pulse surveys within a single platform.

  • An Organization is the top-level account. Each Organization has one billing subscription and one or more Users.
  • A User belongs to exactly one Organization. Each User has one role: Admin, Manager, or Employee.
  • A Review Cycle is a time-bound feedback collection period. Each Review Cycle belongs to one Organization and contains one or more Participants.
  • A Survey is a set of questions sent to a group of Users. Each Survey belongs to one Organization.
  • A Team is a group of Users within an Organization. Each Team has one optional Team Lead.
  • An Organization contains many Users, many Teams, many Review Cycles, and many Surveys.
  • A Manager manages one or more Employees (via the “Reports to” relationship).
  • A Review Cycle targets specific Users or Teams as Participants.
  • A Survey targets specific Users or Teams as Respondents.

FeedbackPulse does not process payroll, manage benefits, track time-off, or handle recruitment. It focuses exclusively on employee feedback — reviews, surveys, and recognition.

FeedbackPulse is not an HRIS (Human Resource Information System). It integrates with your existing HR tools but does not replace them.

  1. Quick Setup Guide — Create your Organization and configure settings
  2. Invite Your Team — Add Users and assign roles (Admin, Manager, Employee)
  3. Your First Review Cycle — Launch a Review Cycle or Survey

Most teams complete initial setup in under 15 minutes.

Q: Can I use FeedbackPulse with a free email address (Gmail, Yahoo)? A: No. FeedbackPulse requires a work email address for account creation. Free email providers are not accepted.

Q: How many Users can I add to my Organization? A: There is no hard limit on Users. Your plan determines pricing per User. See Billing & Plans.

Q: Does FeedbackPulse replace our existing HR software? A: No. FeedbackPulse handles feedback only — performance reviews, peer reviews, and surveys. It does not manage payroll, benefits, or recruitment.