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Templates

Templates are reusable question sets that power every review cycle and survey in FeedbackPulse. Once created, a template is available to all Admins in your Organization.

Yes — all custom templates are automatically shared across your Organization. Any Admin in your Organization can use, duplicate, or edit templates created by other Admins.

Sharing scenarioSupported?
Share with Admins in my OrganizationYes — automatic, all Admins see all templates
Share with Managers (non-Admin)Managers can select templates when creating cycles, but cannot edit them
Share across different OrganizationsNot directly — you would need to recreate the template in the other Organization
FeatureHow templates are used
Performance ReviewsOne template per review cycle — includes self-assessment and manager evaluation questions
Engagement SurveysOne template per survey — Likert scale and open-text questions mapped to engagement dimensions
Pulse SurveysOne template per pulse — typically 3–5 quick questions
  1. Go to Settings > Templates
  2. Click Create Template
  3. Choose a type (Performance Review, Engagement Survey, or Pulse Survey)
  4. Add your questions — you can mix question types (rating scales, open text, multiple choice)
  5. Click Save

Your template is now available to all Admins when they create a new cycle or survey.

  1. Go to Settings > Templates
  2. Find the template you want to copy
  3. Click the three-dot menu (⋯) and select Duplicate
  4. Rename and customize the copy as needed
  5. Click Save
Built-in templatesCustom templates
Created byFeedbackPulseYour team
EditableCan be duplicated and customized, but originals cannot be modifiedFully editable by any Admin
Available toAll OrganizationsYour Organization only
DeletableNoYes (if not used in an active cycle)
  • A template cannot be modified after it is used in an active (launched) cycle. Duplicate it and make changes to the copy instead.
  • Deleting a template does not affect historical data — completed cycles retain their questions and responses.
  • Each cycle or survey uses exactly one template.
  • There is no limit to the number of custom templates you can create.

Q: Can I export a template to use in another Organization? A: Not currently. Templates are scoped to a single Organization. To use the same questions in another Organization, you would need to recreate the template there.

Q: What happens if someone edits a template I’m using in a draft cycle? A: Template changes only affect future cycles. If your cycle is still in draft (not yet launched), it will use the latest version of the template when you launch it.

Q: Can Managers create templates? A: No. Only Admins can create and edit templates. Managers can select from existing templates when creating review cycles.