Connect Claude.ai

Claude.ai connects to FeedbackPulse using OAuth. Sign in once, approve access, and FeedbackPulse tools become available in new Claude.ai conversations.

Before you start

• Your organisation must have AI Integrations (MCP) enabled. Ask your Admin to check Settings > Features.
• Your Admin must grant you MCP access in Settings > Integrations.
• You need a Claude.ai account (Free, Pro, or Team plan).

Connect Claude.ai

1. Sign in to Claude.ai
2. Go to Settings (click your profile picture in the top-right corner)
3. Open Integrations, Connected Apps, or MCP Servers (label may vary by account)
4. Click Add Integration and search for FeedbackPulse, or enter the server URL manually:

   https://app.feedbackpulse.com/mcp

5. A FeedbackPulse sign-in window will open — enter your credentials
6. Review the permissions and click Authorize
7. You’ll be returned to Claude.ai and the connection will be active

Use FeedbackPulse in a conversation

Start a new Claude.ai conversation and try:

“Show me the results from our most recent engagement survey”

Claude will automatically use the FeedbackPulse tools to retrieve and present your data.

Note

FeedbackPulse tools are available in all new conversations. They appear in Claude’s tool list when you open a new chat.

Rules and constraints

• Your account only sees the FeedbackPulse data it is already authorised to access.
• Write actions (for example, creating surveys or sending reminders) require admin-level permissions.
• If your Admin disables MCP Access or revokes your token/session in Settings > Integrations, this connection stops working.

Disconnect

To remove access:

1. Go to claude.ai Settings > Integrations
2. Find FeedbackPulse and click Disconnect, or
3. Ask your Admin to revoke the OAuth token in Settings > Integrations

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