Connect Claude Code

Claude Code connects to FeedbackPulse using a personal API token. You’ll create a token in FeedbackPulse and register the server with Claude Code using a single command.

Use this method when your MCP client does not support OAuth sign-in.

Note

Claude Code is a terminal-based AI assistant. This guide assumes you have it installed. See the Claude Code documentation for installation instructions.

Before you start

• Your organisation must have AI Integrations (MCP) enabled. Ask your Admin to check Settings > Features.
• Your Admin must grant you MCP access in Settings > Integrations.
• Create a personal API token — see Managing API Tokens.

Connect Claude Code

Once you have your API token, run the following command in your terminal — replacing YOUR_TOKEN with the token you copied:

claude mcp add feedbackpulse \
  --transport http \
  https://app.feedbackpulse.com/mcp \
  --header "Authorization: Bearer YOUR_TOKEN"

This registers FeedbackPulse as an MCP server in Claude Code. The connection is stored in your Claude Code configuration and persists across sessions.

Caution

Treat your API token like a password. If it’s exposed, revoke it in Settings > Integrations and create a new token.

Verify the connection

In your terminal, start a Claude Code session and ask:

claude
> List my FeedbackPulse surveys

You should see your organisation’s surveys in the response.

Tip

If you see an authentication error, double-check your token was copied correctly and that your account has MCP access enabled.

Remove the connection

To remove the FeedbackPulse server from Claude Code:

claude mcp remove feedbackpulse

You can also revoke the token entirely from Settings > Integrations in FeedbackPulse, which will cause the connection to stop working immediately.

Rules and constraints

• Your account only sees the FeedbackPulse data it is already authorised to access.
• Write actions (for example, creating surveys or sending reminders) require admin-level permissions.
• If the token is revoked or MCP access is disabled for your user, requests will fail until you reconnect with a valid token.

Using FeedbackPulse in your editor

If you use Claude Code inside VS Code or another IDE, the FeedbackPulse server will be available in all Claude Code sessions once registered. You can ask questions about your feedback data without leaving your editor.

---

← Back to MCP Overview · Manage API Tokens →