Connect Claude Desktop
Claude Desktop connects to FeedbackPulse using OAuth — you’ll sign in and approve access once, and Claude handles the rest automatically.
No API token or local config editing is required for this connection method.
Before you start
Section titled “Before you start”- Your organisation must have AI Integrations (MCP) enabled. Ask your Admin to check Settings > Features.
- Your Admin must grant you MCP access in Settings > Integrations.
- Claude Desktop must be installed on your computer.
Connect Claude Desktop
Section titled “Connect Claude Desktop”- Open Claude Desktop and go to Settings
- Navigate to Connections, Integrations, or MCP Servers (label may vary)
- Click Add Server (or Connect a new server)
- Enter the FeedbackPulse server URL:
https://app.feedbackpulse.com/mcp
- Claude Desktop will open a browser window — sign in with your FeedbackPulse credentials
- Review the permissions listed on the authorization screen and click Authorize
- The browser will redirect back to Claude Desktop — the connection is complete
Verify the connection
Section titled “Verify the connection”In Claude Desktop, start a new conversation and ask:
“List my FeedbackPulse surveys”
You should see your organisation’s surveys in the response.
Rules and constraints
Section titled “Rules and constraints”- Your account only sees the FeedbackPulse data it is already authorised to access.
- Write actions (for example, creating surveys or sending reminders) require admin-level permissions.
- If your Admin disables MCP Access or revokes your OAuth access in Settings > Integrations, this connection stops working.
Disconnect
Section titled “Disconnect”To remove FeedbackPulse from Claude Desktop:
- In Claude Desktop, go to Settings > Connections and remove the FeedbackPulse server, or
- Ask your Admin to revoke the OAuth token in Settings > Integrations