- How do you calculate employee turnover rate?
- Divide the number of employees who left during the period by the average headcount (start + end ÷ 2), then multiply by 100. This gives you a percentage. Using average headcount rather than a fixed snapshot is more accurate because it accounts for growth or contraction during the period.
- What is a good employee turnover rate?
- Below 10% is generally healthy. 10–20% is average across most industries. Above 20% indicates a retention problem that needs attention. These thresholds vary by sector — retail and hospitality run higher naturally, while tech and professional services tend to run lower. Track your own trend over time, not just a single snapshot.
- What's included in the cost estimate?
- The calculator estimates four cost components: recruiting costs (a percentage of salary spent on sourcing and hiring), vacancy costs (salary cost of the days the role sits empty), ramp-up costs (reduced productivity while the new hire gets up to speed), and training costs. These are the four main categories identified in turnover research. You can adjust all assumptions in Advanced Options.
- Should I include involuntary departures in the calculation?
- Yes. Standard turnover rate calculations include all separations — voluntary and involuntary — because both trigger replacement costs. Some organisations separately track voluntary attrition rate to isolate avoidable departures, which is useful for understanding how much of your turnover you can actually influence.
- How can FeedbackPulse help with retention?
- FeedbackPulse helps you spot disengagement before it becomes a resignation. Built-in pulse surveys, engagement analytics, eNPS tracking, and 1-on-1 tools give managers and HR the signals they need to act early. Free for teams up to 10 — no credit card required.
- Can I use this as an attrition rate calculator?
- Yes. Attrition rate and turnover rate use the same formula: departures divided by average headcount times 100. The difference is mostly contextual — attrition often implies that vacated roles are not backfilled, while turnover assumes replacement. This calculator works for both scenarios. Enter your numbers the same way regardless of whether you call it turnover or attrition.
- How often should I calculate my turnover rate?
- Quarterly is ideal for most teams — it lets you see the impact of retention initiatives faster than annual measurement, and it surfaces seasonal patterns. If turnover is high (above 20%), measure monthly so you can act quickly. Annual calculation is fine for benchmarking but too slow to drive timely decisions.