Keep a steady pulse on your team

FeedbackPulse is pulse survey software built so people keep answering. Annual surveys arrive too late to act on, and pulse surveys fix the timing but fail the moment people doubt the anonymity. Response rates then slide cycle after cycle, and you are back to guessing how your team feels.

#What Is Pulse Survey Software?

Pulse survey software runs short, recurring surveys on a fixed cadence, applies anonymity rules so people answer honestly, and reports trends across cycles instead of one-off scores. Teams use it for a regular read on morale, workload and manager support between longer annual or lifecycle surveys.

If you are still deciding what to ask, our guide covers how to design a pulse survey, from question count to timing.

#What You Can Run

FeedbackPulse includes a Pulse template, so you start from a working survey instead of a blank page. Questions can be Likert scales, Yes/No, open text, or eNPS, and you can edit all of them. If you want a recurring employee Net Promoter Score question alongside your pulse, it is the same survey flow.

#Recurring schedules you set once

Choose daily, weekly, monthly or yearly, then set how often it repeats: every 2 weeks, every 3 months, every 90 days. Weekly schedules let you pick the days of the week. Monthly schedules let you pick a day of the month or a week of the month. Schedules are timezone-aware, so a cycle starts on the day you chose in the timezone you chose.

Once the schedule is set, each new cycle goes out on its own. Nobody has to remember to rebuild the survey, and nobody has to decide each quarter whether this is the time to ask again. The rhythm is a setting, so it survives busy weeks, reorganizations and the departure of whoever started the program.

#Reminders and response windows

Reminders can be automatic or manual, and the first automatic reminder goes out 72 hours after launch by default. If a cycle is running short, extend the response window. Completed responses are kept, and access reopens only for the people who have not answered yet.

#Anonymity People Can Verify

Run enough pulse surveys and people start testing the anonymity. Does my score change if I am honest? Can my manager see what I wrote? The moment someone suspects the answer is yes, participation drops, and the surveys that keep running are the ones nobody trusts enough to answer honestly.

So the protection is built into the product rather than left to a policy:

• A 3-response floor. For anonymous surveys, results appear only once at least 3 completed responses exist. Below that, no scores and no text answers are shown. It's a product rule, not an admin setting.
• Filters follow the same floor. Slicing by department or team applies the same minimum, so a two-person team does not become identifiable through a filter.
• No individual answers. Anonymous results remove recipient names, and individual response pages are blocked.
• Respondents see it too. Anonymous surveys tell people inside the survey that their responses stay anonymous, so trust does not depend on your all-hands announcement.

Be honest with your team about the limits. A threshold reduces risk but does not remove it, and a comment about a one-person shift can identify its author. Read open-text answers before you share them. The details of each control are on the anonymous surveys page.

#Reading the Trend, Not Just the Score

A single pulse score tells you very little. The value is in the line across cycles, and FeedbackPulse is built around that. Each recurrence adds its own data point, and reports show previous-survey trends and a participation comparison, so you can tell whether a score moved because opinion changed or because fewer people answered.

Factor and topic rollups group results so you can see where movement is concentrated. Shareable report links let you send leadership the results without exporting a deck. For open-text answers, AI summaries condense what people wrote into themes. They are there to help you read faster. They are not there to decide anything for you.

That distinction matters most in small teams, where a two-point swing can come from one person being on leave. Looking at participation next to the score keeps you from reading noise as news. The trend only matters if someone acts on it. Our guide on acting on pulse survey results walks through what to do after a cycle closes.

#Pulse Surveys That Do Not Depend on an Annual Program

Some platforms are built around the annual engagement survey, with pulse added as a secondary option. When the annual project sets the rhythm, the pulse cadence tends to follow the project calendar instead of what your team can act on.

FeedbackPulse starts from the opposite end. The pulse is the everyday tool: short, scheduled, light to launch, with the anonymity rules above applied every time. The longer survey is there when you need it. See when to use a pulse survey and when to use an annual one, and use engagement surveys for annual and lifecycle programs in the same account.

#Admin Controls

Pulse surveys come with the settings an owner actually touches:

• Schedule and cadence: frequency, interval, weekdays or month position, and timezone.
• Reminder settings: automatic or manual, with the first automatic reminder at 72 hours by default.
• Extended response windows that keep completed responses.
• Role-scoped reports: managers see their team, and admins see everything.

#Where It Fits

Team leads. A three-question weekly check is quick to answer, and each cycle adds a data point to your trend. See FeedbackPulse for team leads.

Founders. A monthly pulse is a low-effort read on how the team is holding up as you grow. See FeedbackPulse for founders.

Remote teams. A recurring pulse replaces the hallway signals you no longer get. See remote team feedback.

Frontline teams. For people without a work inbox, run a one-off survey from a shared link or QR code, as described on the QR code employee surveys page.

Slack. On the Max plan you also get survey notifications in Slack.

#Design it in Claude or ChatGPT

You can draft a pulse survey in a Claude or ChatGPT chat and review every question without a FeedbackPulse account. Sign in only when you save the approved survey as a reusable template or an unlaunched draft, then launch it from FeedbackPulse. See how it works in Claude and ChatGPT.

#Get Started

Pulse surveys are included on the Free plan for up to 10 people, within the cap of 5 active and scheduled surveys. Unlimited surveys and advanced dashboards come with Pro, and the pricing page lists the plans.

Run your first pulse survey free (up to 10 people): set the cadence, pick anonymous mode, and let the second cycle show you whether anything moved.