Engagement and performance for companies of 200 to 5,000

FeedbackPulse runs engagement surveys, 360 feedback and performance reviews in one platform for companies of 200 to 5,000 employees, with manager-level results that protect anonymity. It's built for the stage where HR can no longer talk to everyone, and managers have to carry the program.

Key takeaways

• FeedbackPulse fits companies of about 200 to 5,000 employees that want surveys, 360 feedback and reviews in one tool at one price.
• Managers see their own team and admins see everyone, and results stay locked until 3 people have responded on every department and location slice.
• The interface is simple enough that managers and employees use it without training.
• Start with a demo, pilot one department, then roll out company-wide.

#What changes between 200 and 5,000 employees

Past 200 people, a few things stop working at once.

• Managers become the delivery layer. HR can't run every conversation, so the survey follow-up, the review and the 360 all depend on the line manager.
• Departments and sites need their own slices. A single company-wide score hides the team that's struggling, so leaders ask for results by department and location.
• HR is two to ten people, with no analyst. Whoever runs the program also answers the exec questions, so reports have to be readable without a data project.
• Leadership wants a read without a briefing. A snapshot they can open themselves beats a deck someone built at midnight.

The tool has to serve all four without adding a second system for each.

#Surveys, 360 feedback and reviews in one platform

One platform means your eNPS trend, review history and team sentiment sit side by side, so you compare departments instead of reconciling exports.

• Engagement, pulse and eNPS surveys come with templates for pulse, onboarding, exit, eNPS, leadership and engagement checks, and you can build custom surveys. Recurring surveys are scheduled automatically. See engagement surveys.
• Performance reviews combine self, manager and peer input on scheduled cycles that close automatically, with goals that carry over between cycles on Max.
• 360 and peer feedback is built from self, manager and peer input. Reviewers can be nominated by the manager, the employee or an admin, or assigned at random, and nominations can be filtered by department and office location.

Reviews, 360 and manager reporting views are on Pro and Max.

#Manager-level results that protect anonymity

This is the part mid-sized buyers ask about first, because a manager with a team of six can often guess who said what.

FeedbackPulse uses three roles: Admin, Manager and Employee. Managers see results for their own team. Admins see the whole organization. On every department and location slice, anonymous survey results stay locked until 3 people have completed the survey, and there is no admin override.

On top of that, admins and leaders get:

• A department eNPS heatmap to see where scores are strong or slipping.
• Trend comparisons across surveys and teams.
• A leadership snapshot for a quick company-wide read.
• Shareable report links, so a result can reach a department head without a new login.
• AI summaries of open-text comments, so a few hundred comments don't become a reading assignment.

#Simple enough that nobody needs training

The interface is the lead reason managers actually use it. A manager reads team results in the browser, runs a review the same way, and an employee answers a survey without a guide.

Two integrations help with reach on Max. Slack delivers survey invitations and reminders as direct messages, with email as a fallback, and answers still happen in the browser. Microsoft Teams member import brings people in through Microsoft sign-in.

For frontline sites without a work email, a shared link and a QR code with Employee ID check-in handle one-off surveys. The same 3 response threshold applies. It isn't designed for recurring surveys.

#Fit by company size

#Pricing at mid-sized scale

Pricing is per employee per month, billed annually.

• Pro, $4: engagement surveys, performance reviews, 360 and peer reviews, manager reporting views, AI-assisted insights and eNPS benchmarks.
• Max, $8: everything in Pro, plus goals, Slack, Microsoft Teams and advanced analytics.
• Enterprise: custom pricing built around your team size and rollout, with security reviews and custom SLAs.

As a worked number, 500 employees on Pro is $24,000 a year, and that includes surveys, 360 and reviews. See the full plan matrix on the pricing page.

#Start with a demo, then pilot one department

Paid seats above 10 are set up with us, so the honest path is a conversation first.

1. Demo. We walk through roles, department structure and what results your managers would see.
2. Pilot with one team. Start free with one team of up to 10 people to see how managers and employees respond.
3. Company-wide. Expand department by department once the first results have turned into actions.

Book a demo to plan the rollout, or start a free pilot with one team of up to 10 people.