Spidergap Alternatives: 6 360° Feedback Tools Compared (2026)

The best Spidergap alternatives depend on one question most comparison lists skip: is 360 feedback a standalone project, or a recurring part of an ongoing review and engagement programme? For a one-off project or client work as a coach, a focused tool like Spidergap itself, priced per person reviewed, can genuinely be right. For 360 running every year alongside performance reviews and surveys, FeedbackPulse, Culture Amp, 15Five, Workleap, Qualtrics or Microsoft Viva Glint are the platforms worth comparing instead.

Spidergap is a purpose-built 360° feedback tool. It does not run engagement surveys, pulse checks or performance-review cycles, and it is not trying to. Roughly a quarter of its customers are coaches and consultants running 360s for clients, and its pricing, one licence per person reviewed, per year, is built around exactly that kind of project work. That is a genuinely different shape to a per-seat, per-month platform, and this guide starts by explaining it properly before comparing anything against it.

Key Takeaways

• Spidergap prices per feedback recipient, per year, not per seat or per month. Starter is £899 for 10 recipients (£69 each after that); Pro is £1,749 for 10 (£49 each after that) (Spidergap pricing page, September 2026).
• A licence lasts 12 months from the day you create an assessment, and unused licences carry over. Admins and the people giving feedback are never charged, only the person being reviewed.
• FeedbackPulse is the closest fit for 360 folded into an ongoing programme: included on the Pro plan at $4/employee/month billed annually, alongside surveys and performance reviews.
• Spidergap has a genuinely public sample report and a dedicated page for coaches and consultants, both real strengths worth crediting.
• Its published pages don't state a minimum-response anonymity threshold. "Anonymize feedback" is a named feature, but there's no falsifiable number attached to it in the pages we could reach.

#Spidergap alternatives at a glance

Prices are each vendor's own published rate, captured September 2026, in the currency they publish it in.

#What Spidergap is, and how it's sold

#A focused 360 tool, priced by the person, not the seat

Spidergap does one thing: it runs structured 360° feedback assessments and turns them into reports designed to be easy for the person being reviewed to understand and act on. It doesn't sell engagement surveys, pulse checks, OKRs or a performance-review cycle, and that's a deliberate scope choice, not a gap.

Spidergap's pricing page lists three plans. Starter, at £899 a year (€1,099 / $1,099), includes 10 feedback recipients, a customisable questionnaire, employee-friendly reports, a personal development plan, your own logo, anonymised feedback and translation into 100+ languages. Pro, at £1,749 a year (€2,199 / $2,199) for 10 recipients, adds self-enrolment, file hosting, report page visibility controls and single sign-on. Enterprise adds volume discounts, a dedicated account manager, a 99.5% uptime guarantee and custom legal agreements, at a price you get by asking.

The mechanics behind that price are worth spelling out, because no aggregator states them clearly. You're charged per feedback recipient, meaning the person reviewed, not per admin or per person giving feedback. A licence activates the day you create an assessment, lasts up to 12 months regardless of when your plan renews, and covers reassessing the same person more than once in that window. Unused licences carry over year to year while your plan stays active. Spidergap's own FAQ calls this a fit for "one-off projects and leadership development programs, as well as annual employee 360s," which is accurate: it's a licence built for project work as much as a recurring headcount.

Ingrid Solberg, people director at a 220-person manufacturing group, worked through this math when her board asked for an annual 360 programme covering all 40 people managers. Spidergap's Pro plan, scaled to 40 recipients, priced out cleanly against her existing per-seat engagement platform's add-on module.

What made her pause wasn't the number. It was realising the licence renewed around each person's individual assessment date, not a single company-wide date, so her finance team would see 40 separate 12-month clocks rather than one annual invoice. That's not a flaw, just a different shape of bill, and she wanted her CFO to see it before signing anything.

#What Spidergap does well

Credit where it's due:

• A public sample report. You can view it before you ever talk to sales, which is rare in this category and worth crediting outright.
• A dedicated page and pricing logic for coaches and consultants, with a named comparison against DIY tools, generic survey platforms and enterprise HR systems, and no requirement to split billing per client.
• 100+ language translation on every plan, including Starter, not gated to a higher tier.
• ISO 27001 certification, GDPR compliance and EU-hosted data, all documented on its security statement.
• A 96% self-reported "found the process useful" figure from Spidergap's own impact survey, and a claimed 4.8 average rating across Capterra and GetApp.

Spidergap's own product walkthrough is a fair way to see the workflow before comparing anything against it:

Want to see how 360 looks inside a broader platform instead of a standalone project? Explore FeedbackPulse's peer and 360 reviews and compare the workflow before you commit to either shape of pricing.

#First, decide what you're actually replacing

Before comparing tools, work out which of these you are. It changes the shortlist.

1. "I'm running a single 360 project this year." A one-off cycle, a leadership assessment, or a pilot. A focused, per-recipient tool such as Spidergap fits this shape well. Don't switch to a per-seat platform for a project that ends.
2. "I'm a coach or consultant running 360s for clients." Spidergap built a page specifically for you, and its per-client, no-split-billing model suits this well. ChatGPT's own answer to "best alternatives to Spidergap" points to EchoSpan Flexible 360 and G360 Surveys as "the closest Spidergap substitutes" for exactly this kind of swap.
3. "360 needs to sit inside an ongoing review and engagement programme." You want the same platform running surveys, performance reviews and 360 on a recurring schedule. Look at FeedbackPulse, 15Five or Workleap.
4. "I need enterprise-scale multi-rater programmes with analytics behind them." Look at Qualtrics Employee Experience or Culture Amp.
5. "We're already committed to Microsoft 365 and want 360 as one listening type among several." Look at Microsoft Viva Glint.

Kwame Asante, an independent leadership coach in London, is squarely in group two. He runs 360 assessments for five to eight executive clients a year, each a discrete engagement with its own budget and timeline. When he compared switching to a per-seat platform, the maths didn't work: he'd be paying a monthly fee every month of the year for a tool he uses in bursts around each client engagement. Staying with a focused, per-recipient tool meant he only paid for the 360s he actually ran, and he could bill each client cleanly for exactly what their project used.

#The 6 best Spidergap alternatives

#1. FeedbackPulse

A review and engagement platform where 360 sits alongside surveys and performance reviews in the same tool, built for organisations running 360 as a recurring part of how they manage people, not as a standalone yearly project.

Pricing: Free for teams up to 10 people (survey features only). 360 and performance reviews are part of Pro, at $4/employee/month billed annually, or $5 billed quarterly. Published, no sales call required (see plans).

Key features:

• 360 assembled from self-assessment, manager review, and peer and direct-report feedback in the same platform as your surveys
• Four reviewer-assignment modes: manager-assigned, employee-nominated, admin-assigned, or system-random, so you can match the assignment style to how formal the cycle is
• Anonymity enforced by a rule: aggregated peer-review feedback is withheld until at least two responses land, and rating distributions until five, with no admin override
• Published eNPS and engagement benchmarks across 18 industries, so a score arrives with context
• Kudos recognition included on every plan

Best for: Organisations that want 360 running every cycle alongside engagement surveys and performance reviews, not as a separate annual purchase.

Honest tradeoff: 360 sits on Pro, not Free, so a small team wanting to trial it needs the paid plan. Deep 360 competency customisation, matching questions to specific leadership competency frameworks the way an enterprise tool does, is still rolling out; if that granularity is the deciding factor today, weigh it against Qualtrics or Culture Amp. FeedbackPulse also isn't built for a single one-off project the way Spidergap is: you're buying an ongoing platform, not a per-assessment licence.

#2. Culture Amp

The research-heavy option, with a named 360° assessment tool inside its Perform module and a large validated question library behind it.

Pricing: Culture Amp doesn't publish pricing. All plans are quote-based and billed annually, with an estimated minimum annual spend around $4,500 for smaller teams (third-party estimate, 2026).

Best for: Organisations of 200+ that want 360 backed by a people-science research function and deep benchmarking.

Honest tradeoff: The minimum spend does most of the work at small headcounts, so a smaller team pays a disproportionate rate per person. More detail in our Culture Amp alternatives guide.

#3. 15Five

15Five bundles 360° feedback into its Perform plan alongside performance reviews and OKRs, so it suits teams already buying a broader manager-coaching workflow.

Pricing: Perform is $11/user/month billed annually (15Five pricing page, September 2026).

Best for: Companies whose 360 programme is tied to a weekly manager check-in rhythm rather than run as an isolated event.

Honest tradeoff: You're buying into 15Five's full manager-coaching model to get 360, which is more than a team that only wants 360 needs to adopt.

#4. Workleap (formerly Officevibe)

Workleap has grown from the lightweight Officevibe pulse tool into a broader platform that includes 360 performance reviews, recognition and goals under one annual fee. If Officevibe is what you remember, our Officevibe alternatives guide covers that switch in more depth.

Pricing: Sold as annual platform tiers. Standard starts at $4,999 USD per year, Pro at $11,999, with custom pricing over 250 employees (Workleap pricing page, September 2026).

Best for: Teams under 250 that want 360, engagement and recognition from one vendor with a published starting price.

Honest tradeoff: A $4,999 annual floor is a serious commitment for a team whose only goal is one 360 cycle a year.

#5. Qualtrics Employee Experience

Qualtrics runs a dedicated 360 Development Feedback product: competency templates for senior leaders, managers and individual contributors, automated nominations and reminders, a self-service participant portal, and an analytics dashboard that turns results into prioritised development actions.

Pricing: Quote only, no published list price.

Best for: Organisations with a people-analytics function that will genuinely use research-grade multi-rater tooling at scale.

Honest tradeoff: Meaningful overhead for a team without an analyst to run it, and Qualtrics doesn't run a performance-review cycle of its own the way FeedbackPulse or 15Five do.

#6. Microsoft Viva Glint

Viva Glint names "360s" directly among its supported survey types, alongside engagement, onboarding, exit and change-management surveys, making it a credible option for organisations already inside Microsoft 365.

Pricing: $2.00/user/month, paid yearly, with a 50-seat licence minimum and no self-serve checkout; buying requires a Microsoft representative (Microsoft Viva pricing page, September 2026).

Best for: Organisations already provisioning Microsoft 365 licences that want 360 as one listening type inside a wider survey programme.

Honest tradeoff: Its anonymity threshold, five respondents for scores and ten for comments, is documented but customer-configurable, so an admin can lower it. That's a different guarantee to a fixed, non-overridable rule.

Also consider: Google's AI Overview for this query also names Leapsome and Lattice for 360 inside a wider suite, and EchoSpan Flexible 360 and Hrider as other focused specialists. We haven't verified those vendors first-party this run, so treat the names as a starting point, not a recommendation.

Not sure which group you're in? Start free with FeedbackPulse and run a survey with your team. You'll know within a cycle whether a recurring platform fits better.

#How much does Spidergap cost compared with a per-seat platform?

Which is cheaper depends entirely on how often you run 360s and how many people you review. Run one 360 cycle a year for 40 leaders, and Spidergap's Pro plan (10 included, 30 extra at £49 each) comes to roughly £3,219 for that year, fixed regardless of what else you're paying for. A per-seat platform like FeedbackPulse or 15Five instead bills the same 40 people every month, all year, whether or not a 360 is active that month: you're paying for the platform being there, not for each assessment.

Neither model is wrong. A single annual project favours per-recipient pricing. A programme running 360, surveys and reviews all year favours a platform you're already paying for, where 360 is one more thing it does rather than a separate purchase.

Mei-Ling Chou, an HR manager at a 90-person fintech, ran her company's first 360 on Spidergap as a standalone leadership-development project two years ago. When the board asked to make 360 an annual fixture alongside the engagement surveys she already ran on FeedbackPulse, she checked both numbers side by side rather than assuming the platform she already paid for was obviously cheaper. It was, once she accounted for a second Spidergap licence renewing on top of her survey subscription. She moved 360 onto FeedbackPulse Pro the next cycle and kept everything in one login.

#When to stay with Spidergap

Switching has a cost, and Spidergap is right for a real share of readers. Stay if:

• You're running a single, standalone 360 project, not a recurring annual programme, and want to pay only for the assessments you use.
• You're a coach or consultant delivering 360s to multiple clients and want per-client billing without a monthly platform fee running in the background.
• A public, verifiable sample report matters to you before you commit to any tool.
• You don't need 360 connected to engagement surveys or performance-review cycles in the same system, and would rather keep it separate on purpose.
• The 100+ language coverage on every plan, including Starter, is a genuine requirement for a global one-off assessment.

If two or more describe your situation, check each alternative against them before switching. That includes us.

#How to switch from Spidergap

If you've decided 360 belongs inside a broader programme, a clean switch takes a few weeks.

1. Export your existing reports first. Pull PDF development plans and past assessment data for anyone you want to compare historically.
2. Map Spidergap's questionnaire to your new tool's question set, keeping core competency questions close so year-on-year comparisons stay meaningful.
3. Choose your reviewer-assignment approach deliberately. If self-enrolment worked well, look for an equivalent, such as employee-nominated assignment, rather than defaulting to whatever ships out of the box.
4. Re-baseline, don't compare blindly. Different questions, a different report layout and a different cadence can shift results. Treat the first cycle as a fresh baseline, not a continuation of the old trend line.
5. Tell participants why the report looks different, and repeat the anonymity rule in plain terms so trust carries over.
6. Act on the first results within a month. A 360 nobody discusses again isn't worth switching tools for. Our guide to peer and 360 reviews covers running the first cycle well.

Rolling 360 out company-wide? Our company-wide 360 review tools checklist covers reviewer assignment and anonymity rules before launch. For the broader category, see best 360 review software, 360 feedback tools, or how we evaluate the tools we compare.

#Choosing your Spidergap alternative

Start with what you're actually running, not with a feature list:

• A single project or client engagement? Stay with Spidergap, or look at the other focused 360 specialists AI answers on this query surface, such as EchoSpan.
• 360 as a recurring part of an ongoing programme? FeedbackPulse, 15Five or Workleap, all with published pricing.
• Enterprise-scale, analytics-led? Qualtrics Employee Experience or Culture Amp.
• Already committed to Microsoft 365? Microsoft Viva Glint.

Whatever you choose, ask two questions before you sign anything: does the price scale with people actually reviewed, or a seat count you pay whether you use it or not, and is the anonymity threshold a documented, fixed rule or a setting an admin can change? Those answers narrow the list faster than any demo.

Ready to see 360 running inside a full review programme? FeedbackPulse is free to start, with 360 and performance reviews on Pro at a published price and no demo required.